Dedicated Support — SignSecure DSC Support Plans
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Dedicated Support, for the Moments That Can't Wait

A named support contact for your account — reachable by phone or WhatsApp during business hours, so DSC issues get resolved by someone who already knows your account.

Add Dedicated Support Chat on WhatsApp
⚡ No setup fees
🔄 Upgrade or cancel anytime
🛡️ Backed by our CA-empanelled team
Dedicated Support

What you get with a named support contact

No ticket queues, no explaining your issue from scratch each time. One contact who knows your certificates, your renewals, and your history.

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One named contact

A specific support executive assigned to your account — not a rotating queue. You'll have their direct line and WhatsApp.

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Call or WhatsApp, your choice

Reach out however suits you during business hours. No forms to fill in before someone gets back to you.

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Full account context

Your contact already has your certificate history, renewal dates, and past issues on hand — no repeating yourself.

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Faster response times

Skip the general support queue. Dedicated Support requests are prioritised ahead of standard email tickets.

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Help with filings, not just DSCs

Your contact can point you in the right direction for GST, MCA, DGFT, and ICEGATE filing issues tied to your certificate.

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Works with any plan

Available as an add-on to Basic, Priority, or Enterprise — you don't need to change your existing plan to add it.

How it works

Set up in one call

1

Add the service

Fill out the form below or call us — takes less than a minute.

2

Get your contact

We assign a support executive and share their direct number and WhatsApp.

3

Quick handover

They review your certificate details so they're ready before you even call.

4

Reach out anytime

Call or message during business hours whenever you need help.

Pricing

One simple add-on price

Dedicated Support layers on top of any plan — no need to switch what you already have.

Add-on
Dedicated Support Line
A named support contact for your account, reachable by call or WhatsApp during business hours.
₹299/ year
Billed annually, works with any plan
Add Dedicated Support
  • ✓ One named support executive
  • ✓ Direct phone + WhatsApp line
  • ✓ Priority over standard email queue
  • ✓ Full certificate and renewal history on hand
  • ✓ Guidance on GST, MCA, DGFT & ICEGATE filings
  • ✓ Cancel anytime, prorated refund on unused months
FAQ

Dedicated Support, answered

Do I need a Priority or Enterprise plan to add this? ⌄
No. Dedicated Support is an a la carte add-on and works with any plan, including the free Basic plan. You don't need to upgrade your plan to get a named support contact.
Who is my dedicated contact? ⌄
Once you sign up, we assign a specific support executive from our CA-empanelled team to your account and share their direct phone number and WhatsApp within one business day.
What are the support hours? ⌄
Your dedicated contact is reachable Monday to Saturday, 9 AM to 7 PM. Outside these hours, you can still message on WhatsApp and expect a response when support reopens.
Can my dedicated contact help with GST or MCA filing issues? ⌄
Yes, within reason. They can guide you on how your DSC interacts with portals like GST, MCA, ICEGATE, and DGFT, and flag when an issue needs to be raised with the relevant authority directly.
Can I cancel and get a refund? ⌄
Yes. You can cancel anytime from your account, and we'll prorate a refund for any full unused months remaining on your annual subscription.

Ready for a Dedicated Contact?

Fill out the form below and we'll assign your support executive within one business day.